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What information do you collect and how do you use it?
When you order, we need to know your name, email address, shipping address, billing address, and if paying by credit card, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you sign up for our mailing list we need only an email address - which we use to send the information you requested. By using our web site, you consent to the collection and use of this information by cufflinks.co.nz for the purpose it was given.

How do you protect customer information?
Paypal checkouts are done via a secure server. Paypal is used by millions of people all over the world, and has a superb record of security.

Do you make any customer details available to third parties?
Never, and that includes your email address.

I have received an email asking me for the name of the telephone account holder or other verification of my address. What is this?
Unfortunately, there are people who place fraudulent orders via the internet. In the case of stolen credit card numbers it can take several months for the fraud to come to light - by which time the fraudster and the goods are long gone. Consequently, we take precautions to ensure we do not supply such people in the first place. In certain circumstances this will involve asking you to provide some evidence that you live where you say you do. If you do not wish to divulge any personal information then you still have the option of paying by cheque or by direct credit.

How does cufflinks.co.nz allow customers to update or change the information it collects?
If at any time you would like to change any information in your account, please simply email us.